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MAP Background Information provided

281==Name: Jennifer Yeh
Address: 2309 Noriega St. #1009
  San Francisco, CA 94122
Telephone:(415) 888-0398        
Email: info@biglittleinsights.com
Website: www.biglittleinsights.com
Fees: $380 per hour
Other Costs:  Costs (such as materials over $10) are passed on to clients. All costs for
in-person mediation or travel (including travel and preparation time) are passed on to clients.
BAR Number:0000000
Current Status: Attorney
Subject Matter:
  • Business / Breach of Contract
  • Employment
  • Landlord / Tenant
  • Wrongful Eviction
  • Other: Discrimination, international, harassment, ethnoreligious armed conflict, disaster or emergency management.
Mediation
Experience:

 		I have mediated over 130 cases and participated in or initiated peace (i.e., the resolution of international armed conflicts) and other conflict resolution initiatives since around 2006. My mediation experience has spanned various topics, such as ethnoreligious conflict, discrimination, housing, harassment, parenting agreements, auto, insurance, unlawful detainer, small claims, and business cases. In addition, I regularly provide conflict coaching on various interpersonal conflicts. Although my expertise is primarily in social identity or discrimination issues, I have also been trained in patent law, STEM, and trusts and estates, so I should be able to mediate those cases.
Mediation
Training:

 		SEEDS mediation certificate (2020); MIT mediation certificate (2007), The George Washington University Law School mediation course, various other continuing education courses related to conflict resolution and negotiations.
Arbitration
Experience:

 		I have evaluated discrimination complaints and drafted findings on discrimination cases for a local government administrative process.
Other
Education:

 		 Harvard Extension School (certificate in
Organizational Behavior), The George Washington University Law School (JD), Massachusetts
Institute of Technology (BS in Brain & Cognitive Sciences, BS in Political Science, minor in Applied International Studies).
Mediation
Approach:

 		 I have a facilitative approach. I was trained in interest-based negotiations. When applicable, I delve into values and social identity issues. I take a practical approach by empowering parties to address all issues thoroughly in settlement agreements so that parties will not be confused or conflicted about what they agreed to or how to enforce the agreement. By addressing issues up front, parties will avoid spending unnecessary time and expense in further litigation due to unclear settlements.

I excel in mediation cases with high conflict (i.e., bad blood) of an interpersonal, polarizing, and
cross-cultural nature.
Arbitration
Approach:

 		 I listen to all sides and try to ensure that all relevant facts come through so that there is a fair and correct decision based on the law.
Other
Information:

 		 I have a background in the psychology of bias and organizational behavior, so I am conscious of how to mediate and arbitrate in a non-partisan way, mindful of biases that mediators bring, especially in discrimination cases.

To get started with mediation, please fill out the mediation intake form: https://www.biglittleinsights.com/intake-mediation

To get started with arbitration and all other services, please fill out the general intake form:
https://www.biglittleinsights.com/intake

For more information about the mediation practice areas, visit:
https://www.biglittleinsights.com/mediation

For more information about arbitration practice areas, visit:
https://www.biglittleinsights.com/arbitration

I am currently on the Bar Association of San Francisco (BASF) conflict coaching panel. I am also on the Solano County ADR Panel, and I mediate through the Center for Community Dispute Settlement for private cases and the Alameda Superior Court.
Brief
Thumbnail:

 You don't have to address sensitive or controversial interpersonal issues alone. Trained at MIT, Harvard, and Oxford and over 20 years of experience, I founded my current company Big Little Insights to enable clients to deal with differences across values, cultures, and identities. Transform your relationships, communication, conflicts, and organization across cultures and values. For more information about my background, please visit: https://www.biglittleinsig
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